Thomas Boyd

iCabbi

iCabbi.Website "Website" iCabbi.Purpose "A taxi dispatch software provider based in Dublin" iCabbi.Date "Autumn 2019 - Spring 2020" iCabbi.JobDescription "Technical Support Advisor iCabbi.pdf" Thomas.Role "Technical Advisor for the cloud-based phone system built to specialise for taxi companies." Thomas.Skills.Developed ["PHP", "Asterisk", "Linux Servers", "MySQL", "JS", "Jira", "GitHub", "Zendesk", "Teamwork", "Communication", "Wireshark"]

Features

Leaderboard

Improvements

Improved the usability and efficiency of the software.
Leaderboard

Solving Packet Level Network Issues

Fixing issues on a phone line using wireshark.
Leaderboard

Wallboard

Created a live wallboard to monitor servers with use of socket.io.

Customer Support

Solve service effecting issues working with customers.

Tasks

Hot fixes on release, creating new servers etc.

Languages

PHP code

PHP

PHP is used in the back-end of the phone system and website.
Asterisk dial plan code

Asterisk PBX

Asterisk PBX was used to handle the phone system.